By ALI CUDBY
“I don’t like being talked down to, you know?”
Shannon was my seat-mate on a flight, and we got to chatting about wood flooring, of all things.
Her war story? She had gone to the “fancy” wood flooring store in town for a home renovation, and the sales guy, “kept telling me I had to do this and had to do that. He was obnoxious, and
